Resume

Summary

Analyst and developer with experience developing web-based application projects. Skilled in various technologies used to design, develp, testing, maintaining, and deploy real enterprise class application. Dedicated to learning new technologies related to IT and Web Development.

Education

Bachelor of Science in Business Administration, Management Information System

California State University, Sacramento, December 2016

• Analyze, design, implement, and manage complex web-based information systems project using SDLC analytical framework and methodology

Web Publishing Certificate, Computer Software Engineering

Los Rios Community College, 2019 - 2021

• Create a functional website using HTML and CSS
• Incorporate dynamic and interactive features into a website using JavaScript
• Evaluate web accessibility issues when designing websites
• Integrate graphic principles and programming functionality with a web application
• Demonstrate basic use of both Linux and Microsoft Windows OS commands

Work Experiences

Tax Program Assistant

FADS, California Franchise Tax Board, February 2022 - Present

Key Data Operator

ICBS, California Franchise Tax Board, February 2020 - January 2022

• Key, enter, and verify information from remittance/various source documents into appropriate FTB related systems to ensure accuracy of data while meeting production standards and performance expectations following written/oral instructions
• Provide technical information to assist in identifying, researching and resolving issues
• Read and apply detailed rules and procedures

Application Developer Intern

IT Enterprise Application Management, City of Sacramento, October 2017 - February 2020

• Assisted managing website content and reduce of broken links and misspellings with Sitecore, HTML, CSS, and JavaScript
• Building and maintaining websites based on design and follows the City’s governance standards and branding guidelines
• Developed working business rules to improve the system process and future development
• Write SQL queries, stored procedures and generate reports using SQL server management studio
• Developed a software application for user to run project automation using C#
• Support of existing systems, applications, and databases by responding to user requests for service, enhancement, modification, and information with customer satisfaction
• Created web forms using SeamlessDocs

Office Assistant Intern

Department of HR, Benefits Services Division, City of Sacramento, April 2017 - October 2017

• Audited and reduced boxes of employee’s benefits documents to indexed correctly in the right employee's history records, CARA. Prepared hundreds of benefits packets for New Hire
• Quickly and carefully completed all tasks every week from the To-Do List in a timely manner

Office Technology Intern

Goodwill Industries, Sacramento, February 2017 - August 2017

• Helped scanned over 1,000 of donation checks for imaging and filing to be upload to their donor history record in Salesforce CRM Database

Community Involvement

Hart Senior Center, Sacramento, Tech Connections Assistant, April 2017

• Assisted seniors to get digitally connected to stay in touch with family and bridge the digital divide.

Award & Accomplishments

• Dean's Honor List, December 2014; May 2016; December 2016
• Certificates of Leadership Initiative, 2013-2016
• Chevron Information Technology Scholarship & Ira B. Isbell Scholarship, May 2014